What We Do:

In a world where some organizations are still stuck on a “common sense” (and sometimes blame) approach, we use new and innovative ways of training and transforming any size of organizations. Having experienced a lot of what works, and what is simply a waste of time, we can help your organization assess its human performance program needs and together develop a training and implementation strategy to get your program where it needs to be in a very short time.

This website and blog was created in 2013 by James Newman. He performs as an analyst, speaker, developer and trainer.  He has passionately worked with organizations interested in updating or developing a Human Performance or Work Observation program, and he continues to design innovative and creative training to improve performance.

Mission:

Creating engaging and interactive instructor-led training content and delivery for progressive organizations focused on human error reduction. Presenting the message of increasing reliability using human error reduction and event prevention in unique and memorable ways, so the learning sticks.

Vision:

Our team builds customized performance improvement training solutions for companies all over the world and is professionally known for innovation and customer satisfaction. We also consult with businesses and present content at industry summits and conferences.

Philosophy:

  • Consult: Understanding your company’s culture and unique issues drives us to develop a strong, actionable strategy with realistic recommendations that can be immediately implemented.

    Focus: Gaps from desired state and solutions to close gaps.

  • Develop: design matters to us. We attach strong affective value messages to key points focusing on effective knowledge transfer, engagement, and inclusion.

    Focus: The right content.

  • Deliver: Getting students collaborating and supporting each other through affective activities and workshops strengthens the experience and enhances the learning.

    Focus: Student growth.

Core Values:

Motto: Effective at Affective

+ Creative

+ Unique

+ Self-aware

+ Teamwork

+ Optimistic

+ Meticulous

+ Effective

+ Reliable

+ Fun

+ Innovative

+ Respectful

+ Sincere

+ Trustworthy

CUSTOMER FIRST